45 Day Money Back Guarantee
Our Offer For You
At Vagus.net, we believe in the power of Vagus Nerve Stimulation and want you to experience its benefits with confidence. That’s why we’re offering a 45-day trial on our tVNS devices. This period gives you ample time to integrate vagus nerve stimulation into your daily routine and discover its positive impact on your well-being.
Contact us at help@vagus.net within 45 days to initiate your refund.
See below for more details and customer testimonials.
How It Works
- Start Your Journey: Simply purchase your tVNS device as normal; this offer is included with every purchase of our industry-leading Vagus Nerve Stimulators.
- Eligibility: This offer is available once per customer for one device and applies exclusively to our tVNS and refurbished tVNS devices.
- Exclusions: Please note that consumables, such as paste and electrodes, as well as digital products like the Research Edition Upgrade or Tones, are not included in this offer.
- Exclusions: the Research Edition is not included – you know if you are a researcher or not.
- Electrode Lifespan: Keep in mind that the lifespan of electrodes can vary based on usage, care, and individual skin pH levels.
- Shipping: Customers are responsible for shipping costs when returning the device.
- Return Process: All returns must be sent to our facility in the UK.
- Refund Timeline: We aim to process all refunds within 10 working days of receiving the returned product.
FAQ
Why 45 Days?
We believe 45 days is the ideal timeframe for you to truly understand and appreciate the benefits of vagus stimulation. This period allows you to experiment with different usage patterns and settings, ensuring you find the approach that works best for you.
Do you provide a return shipping label?
No, we are not able to provide return shipping labels and we do not cover return shipping costs. You are responsible for the return shipping cost. From the US this is about $20 via USPS.
How do I return for a refund?
Please contact us to arrange. We will provide the correct address to use and instructions to ensure a smooth process.
Can I return my Paste or Electrodes order?
No, consumable products such as Psychogel and replacement electrode clips are not included in the 45 day moneyback offer.
Embark on Your
Vagus Journey
We’re excited for you to start your journey with Vagus.net. Remember, this trial is more than just a return policy; it’s an opportunity to explore how Vagus Nerve Stimulation can enhance your daily life. Take the next step here.