45 Day Money Back Guarantee


Rated 4 out of 5 based on 11 ratings
(11 customer reviews)

If we fail in our mission to make you feel better with tVNS, or you change your mind, or for any other reason you are unhappy – you can return your tVNS Stimulatorfor a full refund within 45 Days. Simply contact us to arrange.

Please note that the Sterling Silver Electrode and Research Device is not included in this offer. Money back guarantee is limited to once per customer.

Available on backorder

45 Day Money Back Guarantee
45 Day Money Back Guarantee $249.00
Rated 4 out of 5

Free worldwide shipping on all orders over $100

  • 45 days easy returns
  • Order yours before ~3.30pm GMT for same day dispatch
Guaranteed Safe Checkout

How do I return for a refund?

Please contact us to arrange. We will provide the correct address to use and instructions to ensure a smooth process.

Do you provide a return shipping label?

No, we are not able to provide return shipping labels and we do not cover return shipping costs. You are responsible for the return shipping cost. From the US this is about $20 via USPS.

Can I return my Psychogel or Silver Electrodes order?

No, consumable products such as Psychogel and replacement electrode clips are not included in the 45 day moneyback offer.

Additional information

Weight0.25 kg
Dimensions20 × 15 × 3 cm


11 reviews for 45 Day Money Back Guarantee

Rated 4 out of 5
4 out of 5 stars (based on 11 reviews)
Very good0%


Rated 2 out of 5
April 7, 2023

I have emailed for a return address all week and now the website says they have closed for Easter weekend. I need a return address ASAP so I don’t miss my 45 days!

Avatar for Keyanda
Rated 1 out of 5
January 10, 2023

I wish to return my unit and cannot get a response for an address to ship it. I have tried email, IG, and directly on this site.

Crickets 🦗 🦗

Avatar for M

Response from Vagus.net Nerve Stimulation

You need to check your SPAM folder when you don’t get a reply because that is where it will be. ESPECIALLY if you are a Yahoo email account holder.

Rated 1 out of 5
August 2, 2022

I received tVNS. I opened the package and started to use. It kept saying Error code 864.

I charged the product to make sure. It still does not work.

Checked for the error code which interesting is not described in the booklet. It simply says to check on the website where it says that it is a faulty ear clips. Mine is brand new.

I live in USA. Tried to contact the phone number given. It simply ends the call.

Only option was to email them in the hope that I don’t lose my money.

Hopefully will keep posted

Avatar for Anonymous

Response from Vagus.net Nerve Stimulation

Apologies for the device problem and thanks for bringing it to our attention. As explained 864 is a cable fault. Hopefully you have no received your replacement and all is well.

Rated 5 out of 5
October 30, 2021

Fast, helpful and friendly!

Avatar for Clarice
Rated 5 out of 5
October 18, 2021

It was the first time I’d returned something to another country but it went fine. Thank you

Avatar for Thomas